Marketing agencies come in many different shapes and sizes and are traditionally busy working environments where people's time is at a premium. Dealing with telephone answering needs all day could distract employees from getting on with their main duties. Here are 10 ways that using an outsourced call answering service could be of great benefit.



A in his article gives you an address to which you can have your mail sent. If you want to you can have that mail forwarded to you by post or you can have it opened for you and have copies faxed or emailed to you. Some locations include a fax number. People can send you faxes, which are then forwarded to you via e-mail.

Second, be certain to list yourself in social media marketing. If Mary decides to discover a virtual assistant, she won't type "virtual assistant" into ask search. She'll ask her good friends. She'll tune in to social media marketing, such as Twitter and also Facebook.

From the very first customer, think exceptional customer service. Consider the experience you want them to have that will reflect well on you. If you don't, they may sully your reputation before you get going. Create a system that will allow you to always give the same level of service no matter how many clients you have or who is serving the client. We failed to have a system from the very beginning so we often found ourselves reacting to every request that came in, essentially re-creating the wheel every time. We have since developed a customer contact system. A spreadsheet tracks everyone. It has names, addresses, emails, phone numbers, project information and whatever else we can think of. Eventually we'll add birthdays! This is a work in progress, but requests no longer make us feel scattered.

Don't plan for failure. Planning for failure almost invariably leads to failure, or at least has a way of undermining your resolve. The tough times are what separate the survivors from the many strewn casualties lying alongside the startup highway.

Let them know you're there for them. Keep in contact with your client while you're working with them and inform them of any important updates and the progress of the work being done. In addition, let them know that you're there to answer any questions or to listen to their input for the project. Most people like to be assured that you are going to be open to their suggestions or available to talk if they feel the need.

Many new business owners are tempted to skip these steps--especially those doing business on the Internet. The purpose of these steps goes beyond limiting personal liability and setting up a proper business. It also puts you in the mindset of a real business. If you were going to build a mansion, you wouldn't buy a piece of land that could only fit a mobile home on it would you? Building a successful business is not just about results, it's about the state of mind that helps produce those results.

Your Own Family Based Business Angel

posted on 08 Jun 2014 20:46 by rarejug850


Last night I had a flash of what life was like before mega connectedness. Our internet was down because of a local power outage and they didn't get it fixed for a day and a half.

6)Does the company offer global expansion? This is an easy one. Does the product(s) offer you the ability to build your business in other countries without any problems? Sometimes consumables like foods, drinks, health supplements, etc. are not allowed into other countries. Whereas informational type products are easily shared as a tangible item to be shipped or via the internet.



Be patient and try to see it from the customer/client's point of view. We've all been in a situation where we've experienced some sort of poor customer service, whether it was dealing with the reps at your cell phone company or trying to return something to a department store. So, use these past experiences to see it from your client's point of view. Try to be patient and attempt to understand what they need or want and how you can help them. Listen to what it is they are actually saying and put yourself in their shoes.

A additional info gives you all of the advantages of a real office without much of the cost or hassle of running a regular office. To your clients it looks like you are a regular, well-established business with your own offices. This gives them confidence to use you. In addition, you effectively get limited reception and secretarial services for a fraction of the cost.

WHAM Forums: There are many wham forums. Many of them have a lot of ads but if you are looking to make contact and get basic information on opportunities to work at home, wham forums are good.

If your day is being chewed up by answering email, updating your websites or doing research for your next product, you might want to consider outsourcing those things to a virtual assistant. This can free up your time to work on the most important things that only you can do.

Sometimes the tiniest details will throw your startup company into disaster. Understanding your business totally will give you much better operational control. In most cases there is a direct correlation between the quality of your decisions and the size of your revenue stream. For minimum risk, you must understand fully this cause-and-effect correlation.

That pretty much does it. You need to spend some time initially training and working with your Virtual Assistant to make sure they understand what your requirements are. Once that's done just make sure your having fun and enjoy all that extra free time!

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posted on 12 May 2014 09:52 by rarejug850

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